Apex Climate Solutions: Privacy Policy
Last updated: October 3, 2026
What this is
Apex is a demonstration project built by Brian Parisien to show how an automation system for a simulated HVAC field-service company could be designed. Apex Climate Solutions is not a real company. It has no customers and is not a commercial service.
Who uses it
Only the project owner and people the owner invites to test it. There is no public sign-up.
What information it handles
When a test message is sent to the project’s WhatsApp test number, the demo receives the message text, the sender’s WhatsApp number and display name, and the time it was sent. The demo uses this information to rate how urgent the request is, create a test record, and post a test notification.
Services involved
To run the demo, that information passes through these services:
- Meta (WhatsApp), which delivers the messages
- Make.com, which runs the automation
- Anthropic, whose AI model reads the message to rate its urgency
- Neon, which stores the test records
- Slack, which receives test notifications
- Google, which may receive summary figures in reports
How long it is kept
The demo is designed to keep the text of a message for up to 90 days, then reduce the record to classification details only (urgency score, equipment type and routing outcome). Make.com also keeps its own run logs for a short period under its plan limits.
Sharing and selling
Information is not sold and is not used for advertising. It is shared only with the services listed above, and only as needed to run the demo.
Your choices
Please do not send real personal, medical or financial information to the demo. To ask for your messages to be deleted, email the address below.
Contact
Changes
If this policy changes, the date at the top will be updated.